Adept Health Related
Will I be refunded for any unused portions of my subscription upon termination?
There will not be a refund for any unused portion of the subscription fees. Once you have paid for the subscription, you would be covered automatically for the full 12 months, until the next billing cycle.
What does the subscription cover?
The subscription allows you to consult a GP doctor online via the app, or at any of DA's physical clinics island-wide/panel clinics, at $13 per consultation (U.P. $20). Medications will be charged separately. However, there is no additional charges ...
What do I have to show to the doctor to be entitled to the $13 consultation fee?
Your in-app account for GP consultations will automatically reflect $13. For physical GP consultations at our panel clinics, simply present your membership e-card (located within the app, under "Services"> "Membership" tab) during payment to be ...
Will my subscription auto-renew for the following year if I do not terminate?
Yes, your Adept Health Subscription will be automatically renewed for the next 12 months at the end of your current plan. You may disable the auto-renewal by opening the app, clicking on "History" > "Subscription", and following the cancellation ...
How long is the subscription period?
The Adept Health Protect subscription will be valid for 12 months from the date of your purchase.
Can I terminate my subscription any time?
You may not terminate your existing subscription. However, if you had opted for auto-renewal of your subscription plan, you may terminate the auto-renewal by clicking on "History" > "Subsciption" on the mobile application, and follow the cancellation ...
Can I pay the subscription fee monthly?
The subscription fee for Adept Health Protect ($12/year) must be paid in full at the start of your subscription.