What do I do if I encounter payment issues on Marketplace?
Please reach out to our Doctor Anywhere Marketplace Operations Team at firstname.lastname@example.org. Response time is usually within 1 working day.
Can my credits be taken out of my DA Wallet?
No, you would not be able to take your credits out of DA Wallet. Once you have topped-up your wallet with credits, they can only be used on purchases on the DA Marketplace or payment for video consultation on the DA App.
How do I add credits into my DA Wallet?
There are 2 ways in which you can add credits into your DA Wallet. Method 1: At the point of purchase, when you are selecting your Payment Method, you can click on "Top Up Wallet" and input the top up amount. Method 2: You can also add credits into ...
What payment methods are available on DA Marketplace?
Our marketplace accepts online payments via Visa, Mastercard and the DA Wallet. Please note that payment by DA Wallet is only applicable to registered DA users.