Will I receive any hard copy policy documents?
No. You will receive an email confirmation with Certificate of Insurance (COI) from Singlife within 7 working days from date of purchase with a link to the product summary.
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When and how will I receive my health screening results?
It may take up to 2 weeks for the results to be available. Once the health screening report is ready, a copy will be emailed to you.
Who will submit the completed medical form to MOM?
Our clinic staff will submit the 6ME medical form and the laboratory results to MOM on your behalf. You will receive an SMS with the submission reference number. If you would like to retain the physical copy of the medical form you can collect it ...
How will the medications be delivered?
After the consultation, navigate to the "Activity" tile and click on "Prescription". After selecting the medication you wish to purchase and have delivered, input the correct delivery address and select your preferred delivery timeslot. Please note ...
What documents do I need to prepare for the Pre-placement screening?
For the Foreign Domestic Worker (FDW) Pre-placement Screening, the documents required are: MOM IPA Letter MOM Medical Form Screenshot of confirmation email (Please note that your helper will be asked to make payment if screenshot is not provided)
What will happen after the video consultation with the doctor?
After the video consultation with the doctor, the doctor will take a few minutes to prepare the medical notes and prescription. Once the prescription is completed, you will receive a notification for you to purchase the medications. This will direct ...