Will I receive any hard copy policy documents?
No. You will receive an email confirmation with Certificate of Insurance (COI) from Singlife within 7 working days from date of purchase with a link to the product summary.
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When and how will I receive my health screening results?
It may take up to 2 weeks for the results to be available. Once the health screening report is ready, a copy will be emailed to you.
How soon after the test will I receive the results?
You will receive your test results via email within 4 hours of the clinic receiving the results from the lab, usually between 24-30 hours after the test. We will send you the results to your registered email address. Please note that you will have to ...
Who will submit the completed medical form to MOM?
Our clinic staff will submit the 6ME medical form and the laboratory results to MOM on your behalf. You will receive an SMS with the submission reference number. If you would like to retain the physical copy of the medical form you can collect it ...
What will happen after the video consultation with the doctor?
After the video consultation with the Doctor, the Doctor will take a few minutes to prepare the Medical notes and Prescription. Once the prescription is completed, you will receive a notification for you to PURCHASE the medications. This will ...
How will the doctor review my health screening results with me?
Home-based: The review will be conducted over a video consultation on the DA app. You will receive instructions on how to schedule your doctor’s review together with your health screening report. In-clinic: The review will be conducted at the same ...