Why is an after-hour fee being introduced?
Effective January 1, 2024, the after-hour consultation fee is representative of Doctor Anywhere’s first fee update since introducing telemedicine services in 2017.
This adjustment is essential to sustain the delivery of consistent, high-quality primary care to our local community. It underscores our strong commitment to providing trusted and reliable medical support, that is accessible 24 hours, seven days a week.
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What is the after-hour consultation fee?
The after-hour consultation fee is applicable to the General Practitioner (GP) video consultations outside standard hours: Standard Hours (06:00 AM to 08:59 PM): S$20 After-Hours (09:00 PM to 05:59 AM): S$45 *Kindly note that the fees published are ...
Can I pay the subscription fee monthly?
The subscription fees for Healthwise and Healthwise Plus Plans are paid in full annually at the point of subscription. The subscription fees are as follows: Healthwise Plan: $18 per year Healthwise Plus Plan: $28 per year
What do I have to show to the doctor to be entitled to the $13 consultation fee?
Your in-app account for virtual GP consultations will automatically reflect $13. For physical GP consultations at our panel clinics, simply present your membership e-card (located within the app, select “Benefits” under the “Membership” section) ...
What should I do if I miss my video consultation appointment?
Doctor Anywhere has a 24-hour cancellation policy. If an appointment is missed or cancelled with less than 24 hours notice, you will be charged a cancellation fee of 100% of the service charge. Please contact us at +65 3158 4622 / ...
How do I cancel a scheduled appointment?
You may cancel your scheduled appointment by following the below steps: Go to the "Activity" tile and in the "Upcoming" section, select the appointment that you would like to cancel, and press cancel. Doctor Anywhere has a 24-hour cancellation ...