Will my vaccination records be automatically updated?
Your vaccination records will automatically be uploaded to HealthHub. If you wish to include this information in your DA app, you can manually update your immunisations status under 'Health Records' in the 'History' section of your account.
Where can I view my overseas COVID-19 vaccination records/status?
You can view your vaccination records on either the HealthHub app or TraceTogether app if you had verified by a certified medical provider, along with a positive serology test. Individuals who took the Pfizer-BioNTech/Comirnaty or Moderna vaccine ...
Will my subscription auto-renew for the following year?
Unfortunately your Adept Health Subscription will not be automatically renewed for the next 12 months at the end of your current plan. In the event if you would like to continue to enjoy the benefits, you may need to re-subscribe the plan for another ...
Will I be refunded for any unused portions of my subscription upon termination?
There will not be a refund for any unused portion of the subscription fees. Once you have paid for the subscription, you would be covered automatically for the full 12 months, until the next billing cycle.
How will my results be issued?
Your results will be issued via email. The email will contain a QR code to your notarised results. You can also request for a hardcopy version of your results, at the clinic.
How will the medications be delivered?
After confirming your medications, your medications will be delivered to your preferred address. If you opt for our delivery service, do ensure that you have typed in the right address. Next, choose your preferred 3-hour time slot before confirming ...