When can I use the video consultation service?

When can I use the video consultation service?

Our video consultation services are 24/7, on an on-demand basis, which means you can request for a video consultation anytime you need it. However, you have the option of scheduling an appointment for a later time if you prefer.
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    • How much does the video consultation service cost?

      Please note video consultation fees on the Doctor Anywhere app are as follows: GP Consultation: Standard Hours (6:00am to 8:59pm): S$20 After-Hours (9:00pm to 5:59am): S$45 Specialist Consultation: e.g. Dermatology, Paediatrics, Orthopaedics: From ...
    • Can the video consultation service be claimed under my insurance plan?

      Major insurance companies may provide plans that cover medical consultations through video call. Please check with your insurance provider if your plan covers video consultation services.
    • Who can use Doctor Anywhere?

      Anyone interested in their health and wellness can use the Doctor Anywhere App. For our general practitioner service, anyone with non-urgent conditions is suitable. However, those below 16 years old must be accompanied by a parent during the video ...
    • Is the video consultation recorded?

      The video consultation will not be recorded by either the administrator, the patient, the doctor or any other party. Any violation of this constitutes a breach of privacy and confidentiality laws between the doctor and the patient and may subject the ...
    • How long is a video consultation with a specialist?

      An online video consultation with a specialist on the Doctor Anywhere app will last for an approximate duration of 15 minutes.