What is your refund and cancellation policy?

What is your refund and cancellation policy?

For our comprehensive Refund & Cancellation policy, please click here.

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    • How can I raise a cancellation request?

      To raise a cancellation request, kindly reach out to us via email at hello@doctoranywhere.com. Please take note of the following important information: If there is a cancellation policy stated in the item description, that policy will take precedence ...
    • How do I raise a return / refund request?

      To raise a return / refund request, please contact us at hello@doctoranywhere.com. Ensure to submit your request within 14 days from the date of purchase. When reaching out, kindly provide a detailed explanation of your reason for the return or ...
    • What happens to my Promo Code when there is a refund?

      Each request for promo code reissuance will be carefully evaluated on a case-by-case basis. Simply articulate your reasons for return or refund to our Doctor Anywhere Marketplace Operations Team at hello@doctoranywhere.com, ensuring to include ...