What is the after-hour consultation fee?
The after-hour consultation fee is applicable to the General Practitioner (GP) video consultations outside standard hours:
- Standard Hours (06:00 AM to 08:59 PM): S$20
- After-Hours (09:00 PM to 05:59 AM): S$45
*Kindly note that the fees published are exclusive of GST, and are subject to prevailing GST charges. The GST-inclusive fee will be visible on the Doctor Anywhere app before finalising payment. Medication charges are separate and not included in this fee.
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Why is an after-hour fee being introduced?
Effective January 1, 2024, the after-hour consultation fee is representative of Doctor Anywhere’s first fee update since introducing telemedicine services in 2017. This adjustment is essential to sustain the delivery of consistent, high-quality ...
What do I have to show to the doctor to be entitled to the $13 consultation fee?
Your in-app account for virtual GP consultations will automatically reflect $13. For physical GP consultations at our panel clinics, simply present your membership e-card (located within the app, select “Benefits” under the “Membership” section) ...
How much does the video consultation service cost?
Please note video consultation fees on the Doctor Anywhere app are as follows: GP Consultation: Standard Hours (06:00 AM to 08:59 PM): S$20 After-Hours (09:00 PM to 05:59 AM): S$45 Specialist Consultation: e.g. Dermatology, Paediatrics, Orthopaedics: ...
What should I do if I miss my video consultation appointment?
Doctor Anywhere has a 24-hour cancellation policy. If an appointment is missed or cancelled with less than 24 hours notice, you will be charged a cancellation fee of 100% of the service charge. Please contact us at +65 3158 4622 / ...
Is the video consultation recorded?
The video consultation will not be recorded by either the administrator, the patient, the doctor or any other party. Any violation of this constitutes a breach of privacy and confidentiality laws between the doctor and the patient and may subject the ...