What if the Pre-Departure COVID-19 PCR Swab Test results fail to be ready on time?
DA works with authorized laboratory partners appointed by the Ministry of Health (MOH) for Pre-Departure COVID-19 PCR Swab Tests. It is possible that delays may occur in the transport and processing of specimen as well as in the delivery of results.
In the event that the results cannot be furnished within 4 hours of your departure due to exigencies of service on the part of DA and/or our laboratory partners, we will refund the full cost of the test.
DA and/or the partner laboratories shall not be held responsible or liable in any way for any claims, damages, losses, expenses, costs or liabilities whatsoever (including, without limitation, any direct or indirect damages for costs, loss of income, revenue or profits, business interruption) resulting or arising directly or indirectly from your use of our test services.
The terms and conditions of our Pre-Departure COVID-19 PCR Swab Test service will be shared with you at the point of registration for your review and acceptance before the test.