What happens to my Promo Code when there is a refund?
Eligibility for promo code reissuance will be reviewed on a case-by-case basis. Please clearly state your return/refund reason(s) to the Doctor Anywhere Marketplace Operations Team at email@example.com. Please include details about the promo code used.
If the outcome of your request is successful, a new promo code of the same value will be issued to you.
We will notify you on the new promo code via email or call.
How can I use a promo code on the DA Marketplace?
You can enter your promo code under the Order Summary page and click on the "Apply" button. Your promo code will be applied if the promotional conditions are met. Please note that the Promo Codes are not applicable for purchase of prescription ...
What is your refund and cancellation policy?
Click here to view our full Refund & Cancellation policy: https://doctoranywhere.com/services/hb-refund-cancellation-policy
How do I raise a return / refund request?
To raise a return / refund request, please contact us at firstname.lastname@example.org. Return & refund requests must be made within 14 days from date of purchase. Please clearly state your return / refund reason(s) and include attachments that may be ...
How are products delivered to me?
After confirming your product for purchase, do ensure that you have typed in the right delivery address. Your product will be delivered to your specified address within 5 working days, unless otherwise stated in the product description. The courier ...
How can I raise a cancellation request?
To raise a cancellation request, please contact us at email@example.com. Please note the following: Where cancellation policy is written in the item description, that policy would take precedence over the policy written in this FAQ. For ...