What happens to my Promo Code when there is a refund?
Each request for promo code reissuance will be carefully evaluated on a case-by-case basis. Simply articulate your reasons for return or refund to our Doctor Anywhere Marketplace Operations Team at hello@doctoranywhere.com, ensuring to include information regarding the promo code utilized.
If your request meets the necessary criteria, we will issue you a new promo code of equivalent value. Notification of the new promo code will be communicated to you via email or phone call.
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How can I use a promo code on the DA Marketplace?
Ready to redeem your promo code? Simply navigate to the "Order Summary" page, input your code, and click "Apply." If your code adheres to the promotional conditions, it will be applied instantly. Please note that that Promo Codes cannot be used for ...
What is your refund and cancellation policy?
For our comprehensive Refund & Cancellation policy, please click here.
How do I raise a return / refund request?
To raise a return / refund request, please contact us at hello@doctoranywhere.com. Ensure to submit your request within 14 days from the date of purchase. When reaching out, kindly provide a detailed explanation of your reason for the return or ...
How are products delivered to me?
Once you have confirmed your product purchase, please double-check your delivery address. Your product will arrive at your specified address within 5 working days, unless stated otherwise in the product description. The courier will contact you via ...
How can I raise a cancellation request?
To raise a cancellation request, kindly reach out to us via email at hello@doctoranywhere.com. Please take note of the following important information: If there is a cancellation policy stated in the item description, that policy will take precedence ...