What happens if I need to change my medication delivery address after I’ve confirmed it?
Please call our Customer Support team at +65 3158 4622 as soon as possible if you need to change your delivery address, and we'll assist you further.
In the event that there is a (1) Change in delivery address after medications have been collected by courier, the prescribed medication will be sent back to the clinic of origin. A re-delivery can be arranged at a cost of $20 (excluding surcharges for Secured Locations).
List of Secured Locations:
Airport Cargo Road
Airport Zone
ALPS Ave
Camps
Immigration Checkpoints
Construction Sites
Jurong Island
Jurong Port
PSA Port
SATS, Aerospaces
Shipyard
Supply Bases