How will the medications be delivered?
After confirming your medications, your medications will be delivered to your preferred address.
If you opt for our delivery service, do ensure that you have typed in the right address. Next, choose your preferred 3-hour time slot before confirming your purchase. On the final page, there will be a verification code which you would need to show the courier when he arrives.
Please ensure that you are at the indicated address and have the verification code with you when the courier arrives.
For prescribed medication purchases, the Courier will have to hand over the medication to the person with the authenticated verification code. In the event that there is a (1) failed authentication (2) No person(s) collecting despite 10 minutes of waiting (3) Changes in delivery address after medications have been collected by courier, the prescribed medication will be sent back to the clinic of origin. A re-delivery can be arranged at a cost of $20 (excluding surcharges for Secured Locations).
Do take note that there will be a surcharge (that has to be self-paid) for deliveries to Secured Locations (See List below). This surcharge can be paid using the DA Wallet.
List of Secured Locations (Not limited to the following locations):
Airport Cargo Road
Airport Zone
ALPS Ave
Camps
Immigration Checkpoints
Construction Sites
Jurong Island
Jurong Port
PSA Port
SATS, Aerospaces
Shipyard
Supply Bases