Is the Medical Certificate issued by your Doctors valid?
"Our Medical certificates are issued by a Singapore Registered Doctor on our platform. Based on the information presented, the doctor will determine whether the patient has any medical grounds for a medical certificate. If there is, it is up to the doctor's professional judgement that will determine that. We have rejected many MC seekers on our platform and we have guidelines to help guide the doctors on our platform.
In addition, our doctors have undergone a standard on-boarding program to train them for the purposes of telemedicine.
We are cognizant of a potential for MC forgery, and that is why we have a MC validation portal for company HR staff to verify the validity of the MC.
Can doctors on Doctor Anywhere issue referral letters and medical certificates?
Yes, our doctors can issue medical certificates and referral letters (e.g. specialists, laboratory testing) in medically appropriate situations. After the video consultation, all referral letters and medical certificates will be available in-app, if ...
How do I view my Medical Certificate?
Click on the 'History' tab Click on the Consultation date to view the details. Scroll down until you see Medical Certificate, you can either view the MC or click on the email button to have the MC sent to your email address that you registered with ...
I had just completed my consultation, but the Doctor did not provide me with a Medical Certificate. How do I go about getting one?
Please contact us via the contact us form (https://doctoranywhere.com/contact-us/) for us to assist you. Please do note that our Doctors have the sole discretion on whether or not to issue Medical Certificates for consults done on our platform.
Can the doctors on Doctor Anywhere prescribe medication?
Our doctors can prescribe a wide range of medications, which can be useful for infections, allergies, skin conditions, travel or minor injuries. We also offer medication delivery from the clinic right to your doorstep, within three hours from ...
How can I access my medical documents on the app?
To access your medical history and documents, click on the “History” tab and you’ll be directed to page containing all your past medical records on the platform. You can filter it by document type, consultations, health records,purchases and ...