I hold multiple DA Accounts for my children now. Can I still add my child as a profile under my main DA account?
For now, you will not be able to add a child (with an existing DA account) as a profile under your main DA account. You will need to continue using logging into that existing DA account to do a virtual consultation for that child.
We do this to ensure continuity of care for your child as our patient. If your child has previous health records with DA, we need to ensure that all past information is highlighted to any attending doctor, so that we can provide your child with more informed medical advice.
As we are constantly updating our App to serve our patients better, do continue to provide feedback for us to improve your experience.
Adding your child as a profile under your main DA account
This feature currently is available for some users in Singapore, who are not associated with any insurance or corporate benefits. If you are eligible, you should see your name at the top left of the Home Screen. Click on the drop-down arrow to add a ...
Creating a new DA account for your child
To create a new DA account for your child, please log out of your current account on the DA App. Then, sign up for your child using an e-mail address and complete their profile. For children who do not have an email address, their parents can create ...
Can I use Doctor Anywhere for my child?
Yes, you can use Doctor Anywhere for your child. Please note that a parent / guardian is required to be present during virtual consultations for children below the age of 18. For selected users in Singapore who are not under any corporate or ...
Can I order medication to be delivered for my child on Doctor Anywhere?
You can order medication on Doctor Anywhere App to be delivered for your child, by doing a virtual consultation with a doctor and obtaining a prescription. If your child does not own his or her own account, and is added as a profile under your main ...
How do I delete my Doctor Anywhere account?
To delete your account in the Doctor Anywhere app, simply follow these steps: Launch the app and go to the Home tab Tap on “Profile” to access your profile settings. Select “My Info” from the options. Finally, choose “Delete Account.” Please note ...