How long is the subscription period?

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• Can I terminate my subscription any time?

  You will not be able to terminate your existing subscription once you have purchased the subscription. You will continue to enjoy the subscription benefits until your current subscription plan expires at the end of the 12- month period.

• Will I be refunded for any unused portions of my subscription upon termination?

  There will not be a refund for any unused portion of the subscription plan. Once you have paid for the subscription, you will be covered automatically for the full 12 months. Your subscription will then expire at the end of the 12 month period.

• Can I pay the subscription fee monthly?

  The subscription fees for Healthwise and Healthwise Plus Plans are paid in full annually at the point of subscription. The subscription fees are as follows: Healthwise Plan: $18 per year Healthwise Plus Plan: $28 per year

• Will my subscription auto-renew for the following year?

  Your subscription will not be automatically renewed for the next 12 months upon the expiration of your current subscription plan.

• How long are my Antigen Rapid Test (ART) results valid for?

  Your ART results are valid for 24 hours (or according to your country of travel’s stated testing window). If it is for an event, please ensure that the 24-hour validity covers the entire event period. After your test is completed with Doctor ...