How do I know which items qualify for same-day delivery?
Currently, only all items from the seller
DA Pharmacy (BEA) are eligible for same-day delivery. Do note that same-day delivery only applies for orders made from Monday - Friday, before 4pm to be received on the same day.
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Do I need to pay a delivery fee for my order?
No delivery fee is charged for all purchases made on DA Marketplace. However, a $10 delivery fee applies for Same Day Delivery on selected items, provided you select the same delivery day option at the checkout page. Visit us at ...
How are products delivered to me?
Once you have confirmed your product purchase, please double-check your delivery address. Your product will arrive at your specified address within 5 working days, unless stated otherwise in the product description. The courier will contact you via ...
How do I raise a return / refund request?
To raise a return / refund request, please contact us at hello@doctoranywhere.com. Ensure to submit your request within 14 days from the date of purchase. When reaching out, kindly provide a detailed explanation of your reason for the return or ...
What do I do if I encounter payment issues on Marketplace?
Please reach out to our Doctor Anywhere Marketplace Operations Team at hello@doctoranywhere.com. Response time is usually within 1 working day.
How can I raise a cancellation request?
To raise a cancellation request, kindly reach out to us via email at hello@doctoranywhere.com. Please take note of the following important information: If there is a cancellation policy stated in the item description, that policy will take precedence ...