How can I contact your customer service team about a purchase I made on marketplace?

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• How do I sign up for a DA Marketplace account?

  Getting started with a DA Marketplace account is simple! Follow these steps: #1. Sign Up through DA web Marketplace Visit the DA Marketplace Click on the profile icon located at the top right corner of the homepage. Select "Sign Up" and complete the ...

• What do I do if I encounter payment issues on Marketplace?

  Please reach out to our Doctor Anywhere Marketplace Operations Team at hello@doctoranywhere.com. Response time is usually within 1 working day. 

• How can I retrieve the purchase receipt?

  After making the payment, you should receive an order confirmation email along with the purchase receipt. If you have not received it, please reach out to us at hello@doctoranywhere.com. We are here to assist you.

• What are the DA Services available on Marketplace?

  Wondering about the DA Services available on Marketplace? Here's a quick rundown: DA Health Screening: Book here For more information, please refer to our FAQs: here DA Vaccinations: Book here For more information, please refer to our FAQs: here ...

• How can I raise a cancellation request?

  To raise a cancellation request, kindly reach out to us via email at hello@doctoranywhere.com. Please take note of the following important information: If there is a cancellation policy stated in the item description, that policy will take precedence ...