What do I do if I encounter payment issues on Marketplace?

What do I do if I encounter payment issues on Marketplace?

Please reach out to our marketplace operations team at hello@doctoranywhere.com. We will strive to respond within 1 working day. 
    • Related Articles

    • What payment methods are available on DA Marketplace?

      Our marketplace accepts online payments via Visa, Mastercard and the DA Wallet. Please note that payment by DA Wallet is only applicable to DA registered users.
    • How do I sign up for a DA Marketplace account?

      There are 2 ways in which you can sign up for a DA Marketplace account: 1. Sign Up through DA Web Marketplace Select the profile option at the top right of the marketplace home page. Click on the "Sign Up" option and fill in your details. 2. Sign Up ...
    • What are the DA Services available on Marketplace?

      1/ DA Health Screening: Book here For more information, please refer to our FAQs: here 2/ DA Vaccinations: Book here For more information, please refer to our FAQs: here 3/ Covid-19 Tests: Book here For more information, please refer to our FAQs: ...
    • How can I use a promo code on the DA Marketplace?

      You can enter your promo code under the Order Summary page and click on the "apply" button. Your promo code will be effective if the promotional conditions are met. Please note that the Promo Codes are not applicable for purchase of prescription ...
    • How do I earn points?

      The Rewards Programme allows you to earn points with any transactions made on both the web and app marketplace. Use the DA Wallet to make payment, and earn double the amount of points compared to credit or debit card transactions. After accumulating ...