Are there any fees or surcharges for medication delivery?

Are there any fees or surcharges for medication delivery?

Do take note that there will be a surcharge of S$15 (that has to be self-paid) for deliveries to Secured Locations below. This surcharge can be paid using the DA Wallet.

List of Secured Locations (not limited to the following locations):
  1. Airport Cargo Road
  2. Airport Zone
  3. ALPS Ave
  4. Camps
  5. Immigration Checkpoints
  6. Construction Sites
  7. Jurong Island
  8. Jurong Port
  9. PSA Port
  10. SATS, Aerospaces
  11. Shipyard
  12. Supply Bases

In the event that there is a (1) failed authentication (2) No person(s) collecting the medication despite 10 minutes of waiting (3) Changes in delivery address after medication has been collected by courier, the prescribed medication will be sent back to its origin. A re-delivery can be arranged at a cost of S$20 (excluding surcharges for Secured Locations).

*Please note that unclaimed medications due to failed delivery will be forfeited after a period of 30 days. In such cases, patients are required to undergo a re-consultation to reassess their condition and obtain a new prescription.
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