Recent Articles
How do I delete my Doctor Anywhere account?
To delete your account in the Doctor Anywhere app, simply follow these steps: Launch the app and go to the Home tab Tap on “Profile” to access your profile settings. Select “My Info” from the options. Finally, choose “Delete Account.” Please note ...
How do I know which items qualify for same-day delivery?
Currently, only all items from the seller DA Pharmacy (BEA) are eligible for same-day delivery. Do note that same-day delivery only applies for orders made from Monday - Friday, before 4pm to be received on the same day.
Can I order medication to be delivered for my child on Doctor Anywhere?
You can order medication on Doctor Anywhere App to be delivered for your child, by doing a virtual consultation with a doctor and obtaining a prescription. If your child does not own his or her own account, and is added as a profile under your main ...
I hold multiple DA Accounts for my children now. Can I still add my child as a profile under my main DA account?
For now, you will not be able to add a child (with an existing DA account) as a profile under your main DA account. You will need to continue using logging into that existing DA account to do a virtual consultation for that child. We do this to ...
Creating a new DA account for your child
To create a new DA account for your child, please log out of your current account on the DA App. Then, sign up for your child using an e-mail address and complete their profile. For children who do not have an email address, their parents can create ...
Popular Articles
Is telehealth regulated in Singapore?
Doctor Anywhere is part of the Ministry of Health Singapore’s (MOH) regulatory sandbox for telemedicine providers. The telemedicine sandbox is the first initiative under MOH’s Licensing Experimentation and Adaptation Programme (LEAP), introduced to ...
Who can use Doctor Anywhere?
Anyone interested in their health and wellness can use the Doctor Anywhere App. For our general practitioner service, anyone with non-urgent conditions is suitable. However, those below 16 years old must be accompanied by a parent during the video ...
How do I view my Medical Certificate?
Click on the 'History' tab Click on the Consultation date to view the details. Scroll down until you see Medical Certificate, you can either view the MC or click on the email button to have the MC sent to your email address that you registered with ...
How will the medications be delivered?
After confirming your medications, your medications will be delivered to your preferred address. If you opt for our delivery service, do ensure that you have typed in the right address. Next, choose your preferred 3-hour time slot before confirming ...
What will happen after the video consultation with the doctor?
After the video consultation with the Doctor, the Doctor will take a few minutes to prepare the Medical notes and Prescription. Once the prescription is completed, you will receive a notification for you to PURCHASE the medications. This will ...