Doctor Anywhere Singapore | Knowledge Base

Recent Articles
How can I contact your customer service team about a purchase I made on marketplace?
For any enquiries with regards to DA Marketplace purchases, please reach us at hello@doctoranywhere.com.
How can I retrieve the purchase receipt?
Upon payment, you should receive an order confirmation email with the purchase receipt. If you did not receive it, kindly write to us at hello@doctoranywhere.com.
How can I raise a cancellation request?
To raise a cancellation request, please contact us at hello@doctoranywhere.com. Please note the following: Where cancellation policy is written in the item description, that policy would take precedence over the policy written in this FAQ. For ...
How do I view my past purchases?
There are 2 ways to view your past purchases. Please note that you must be a registered user of DA marketplace to view your purchase history. #1. On DA web Marketplace Go to https://marketplace.doctoranywhere.com/ Log into your DA Marketplace account ...
What documents do I need to prepare for the Pre-placement screening?
For the Foreign Domestic Worker (FDW) Pre-placement Screening, the documents required are: MOM IPA Letter MOM Medical Form

Popular Articles
Can I use Doctor Anywhere for my child?
Yes. However, a separate account has to be created for your child. If your child is below 16 years old, please also be sure to accompany him/her during the video consultation.
What is Doctor Anywhere?
Doctor Anywhere is your healthcare SuperApp. We harness the power of technology and connectivity to combine a holistic range of health and wellness services into a single, integrated platform. From consultations and claims management to appointment ...
Can I use my Doctor Anywhere account for my child?
Doctor Anywhere is an online platform and all users are required to have an email address. Please note that a unique email address is required for relevant information and documents to be sent to the email account holder as well as for security ...
Who can use Doctor Anywhere?
Anyone interested in their health and wellness can use the Doctor Anywhere App. For our general practitioner service, anyone with non-urgent conditions is suitable. However, those below 16 years old must be accompanied by a parent during the video ...
How do I view my Medical Certificate?
Click on the 'History' tab Click on the Consultation date to view the details. Scroll down until you see Medical Certificate, you can either view the MC or click on the email button to have the MC sent to your email address that you registered with ...

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